Privacy Policy

Last updated: July 15, 2025

This Privacy Policy describes how Shopvers (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://shopvers.shop (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this policy.

Please read this Privacy Policy carefully. By using and accessing any of our Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. If we make changes, we will post the updated Privacy Policy on the Site, revise the “Last updated” date, and take any additional steps required by applicable law.

How We Collect and Use Your Personal Information

To deliver the Services, we collect personal information about you from various sources, which depends on how you interact with us. We may also use your personal information to communicate with you, provide and improve the Services, comply with applicable laws, enforce agreements, or protect our rights and the rights of others.

What Personal Information We Collect

Information You Provide Directly

Information that you submit to us through the Services may include:

• Contact details: such as your name, shipping and billing addresses, phone number, and email address.
• Order details: including products purchased, payment confirmation, order number, and related details.
• Account information: username, password, and security questions if you create an account.
• Shopping activity: items you view, add to cart, or wishlist.
• Customer support communications: contents of emails or chat interactions, or other details you choose to provide.

Some features require you to directly provide information. If you decline, you might not be able to use those features.

Information Collected Automatically (Cookies & Usage Data)

We automatically collect certain information about your interactions with the Services (“Usage Data”) using cookies, pixels, and similar technologies. This may include:

• Device and browser information: type, model, settings, and operating system.
• Network and connection data: IP address, ISP, and approximate location.
• Site activity: pages viewed, time spent on pages, links clicked, and referring page.

This helps us improve and personalize your experience.

Information We Receive from Third Parties

We may also receive information about you from other sources, such as:

• Technology partners and platforms: for example, WordPress, which powers our store.
• Payment processors: who collect your payment information (credit/debit card details, billing address) to complete transactions.
• Advertising & marketing partners: who help us show you relevant promotions.
• Analytics providers: who give us insights on how visitors use the Site.

We handle this data as described in this Privacy Policy.

How We Use Your Personal Information

We use the information we collect for various purposes, including to:

• Provide and fulfill our Services: process transactions, ship orders, handle returns/exchanges, send notifications related to your orders, and maintain your account.
• Marketing and advertising: send promotional emails or messages, display personalized ads, and recommend products you may like.
• Customer support and communication: respond to inquiries, provide help, and manage your requests.
• Security and fraud prevention: detect and prevent fraud or misuse of our Services, safeguard accounts, and enforce our policies.
• Compliance and legal obligations: comply with applicable laws, respond to lawful requests, and enforce agreements.

Cookies

Like many websites, we use cookies and similar technologies on our Site. These help us:

• Operate our online store and remember your preferences (like keeping items in your cart).
• Understand how visitors use the Site to improve functionality.
• Show you more relevant ads on other sites.

Most browsers accept cookies by default, but you can set yours to remove or reject cookies. Keep in mind, blocking cookies may affect your experience and disable some Site features.

For more details on WordPress cookie use (since our store runs on WordPress), visit: https://wordpress.org/about/privacy/cookies/.

How We Disclose Personal Information

In certain situations, we may share your personal information with third parties, including:

• Service providers and vendors: such as WordPress, payment processors, shipping partners, IT providers, customer service platforms, and analytics companies.
• Business and marketing partners: to personalise offers and deliver targeted advertising.
• Our affiliates or corporate group: to help manage our business operations.
• Legal or regulatory authorities: if required to comply with a law, legal process, or protect rights, property, or safety.
• In a business transfer: such as a merger, sale, or restructuring, your data may be part of the transferred assets.

Categories of Personal Information Disclosed in the Past 12 Months

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

If you choose to submit content (like product reviews) on our Site, that content may be publicly visible. We cannot control how others use that information. Please exercise caution when sharing any personal information in public spaces.

Third-Party Websites and Links

Our Site may include links to other websites or online platforms not controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies.

Children’s Privacy

Our Services are not directed to children, and we do not knowingly collect personal information from children. If you believe we may have collected a child’s information, please contact us at help@shopvers.shop so we can delete it.

Security and Data Retention

We use reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security. Avoid sending sensitive data through unencrypted channels.

We keep your personal information only as long as necessary to:

• Maintain your account and provide our Services.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

Your Rights and Choices

Depending on where you live, you may have the following rights under applicable laws:

• Access / Know: Request details on the personal information we hold about you.
• Delete: Ask us to erase your personal information.
• Correct: Update or correct inaccurate personal data.
• Portability: Receive a copy of your data or request transfer to another service.
• Restrict or object: Limit or oppose certain uses.
• Withdraw consent: If we rely on consent, you can withdraw it.
• Appeal: If we decline your request, you may appeal.

You can also unsubscribe from marketing emails via the link in our emails. We may still send transactional emails (e.g., about your orders).

o exercise any of these rights, please email us at help@shopvers.shop. We may need to verify your identity before processing requests, such as by confirming your email or account details. If you authorize someone else to submit a request for you, we may require proof of authorization.

Complaints

If you have concerns about how we process your data, please contact us at help@shopvers.shop. If you are unsatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your personal information may be processed and stored in countries outside of your own, including the United States. Where applicable, we implement safeguards like Standard Contractual Clauses to protect such transfers.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your personal information, please contact us at:

📧 Email: help@shopvers.shop

✅ Thank you for trusting Shopvers. We value your privacy and appreciate the opportunity to serve you.

Contact Information

Business Name: Shopvers

Chat Support: 24/7

Business Hours: 08:00 AM to 5:00 PM (Monday to Friday)

Email: help@shopvers.shop

Number: +1 (203) 980-2006

Business Address: 10803 194th St E, Graham, Washington 98338, United States